According to the ombudsman’s press service, the appeals came from Uzbek and foreign citizens, stateless persons, ombudsman offices in other countries, public organizations and legal entities.
The number of appeals stood at 9,800 in the first half of 2025.
Economic issues accounted for the largest share of appeals at 28.4%, followed by social issues at 21.8% and personal rights at 21.7%. Another 12% concerned the detention of people whose freedom of movement had been restricted, while 7.7% related to the rights of women and children. Environmental rights accounted for 0.7% of appeals, while 7.7% concerned other matters. Twelve appeals were submitted anonymously.
Based on the review of appeals and monitoring visits, the ombudsman submitted 70 measures to government bodies and courts. These included 27 statements of claim, 18 conclusions, 17 submissions, seven demands and one warning. Criminal cases were opened in 12 instances.
The total amount of money recovered or ordered to be recovered in citizens’ interests with the ombudsman’s assistance reached UZS 26.849 billion. Almost all of this amount, UZS 25.937 billion, was related to wages and employment-related disputes.
By comparison, 100 measures were submitted during the same period in 2025, resulting in the recovery of more than UZS 3.8 billion in citizens’ interests.
More than UZS 304.6 million was recovered for citizens following the review of appeals concerning debts owed to citizens, health-related harm, material and moral damages and other compulsory payments.
The ombudsman’s requests also resulted in more than UZS 435.9 million in alimony payments being recovered to support women’s minor children.
In addition, more than UZS 171.2 million in unjustified debts owed by citizens was written off. Restrictions imposed on the land plots of four citizens were also lifted.
Fourteen officials responsible for human rights violations were subjected to disciplinary or administrative measures, including reprimands, fines and dismissal.
Eight women who had suffered violence were issued protection orders, while criminal cases were opened by internal affairs authorities against five alleged perpetrators.
Monitoring of detention facilities
The ombudsman and public groups operating under the office conducted 521 monitoring visits to facilities where people with restricted freedom of movement were being held.
During these visits, the groups held meetings and interviews with nearly 4,000 people collectively and conducted private meetings with another 1,751 individuals. Following the problems identified during the monitoring, 23 measures were submitted to ministries and agencies, including 10 submissions, seven demands and six conclusions.
A total of UZS 260 million was earmarked to renovate the disciplinary unit and short-term visitation room at Colony No. 13. Another UZS 212.6 million was allocated to address shortcomings at temporary detention facilities in Bekabad, Chirchiq and Nurafshan in Tashkent region.
The authorities also planned the construction of an additional special detention facility in Andijan region designed to accommodate 360 people under administrative arrest.
During the six-month period, the ombudsman’s office received 1,227 appeals from people with restricted freedom of movement, their close relatives and lawyers. Of these, 212 appeals, or 17.3%, were submitted directly by people held in closed institutions.
Most of the appeals concerned inquiries and preliminary investigations, court verdicts, sentence reductions or early release, medical care and other issues.
Following complaints about actions taken during inquiries and preliminary investigations, prosecutorial authorities conducted inspections. Five decisions to refuse to open criminal cases were found to have been made prematurely and were subsequently overturned.
Service investigations were conducted into officials’ actions in 12 cases. In one case, a criminal case was opened over the actions of internal affairs officers.
