Antimonopoly Committee, in the course of its activities, identifies many problems associated with the supply of electricity to consumers, the press service of the Committee reports.
One of them is the failure of electricity suppliers to fulfill their obligations regarding the purchase, installation and calibration of electricity meters. There are cases when representatives of companies oblige consumers to perform the above actions themselves.
For example, a resident of the Zangiata district in the Tashkent region A. I. repeatedly asked the electrical grid company to connect its newly built home to the electrical grid, and also to install a meter, to which the supplier obliged the consumer to purchase an electric meter at his own expense.
Today, the average cost of an electric meter is 400-450 thousand soums.
According to a resolution of the Cabinet of Ministers of January 12, 2018 “On additional measures to improve the use of electricity and natural gas”, the purchase, installation, registration, and periodic calibration of electricity meters for residential consumers is carried out at the expense of the supplier.
In compliance with the results of the study of the situation, protecting the legitimate interests of the consumer and establishing a meter at the expense of the electrical networks enterprise was ensured.
The Committee said that such situations arise because consumers are not aware of their legal rights, as well as because of a lack of information in the media about activities of the respective enterprises.
“In the event of such violation of your rights by natural monopolies, the Antimonopoly Committee asks to contact the head office or its territorial bodies in the prescribed manner,” the committee says.