Several Uzbeks who contacted Kun.uz said that there are obstacles in the process of scheduling a meeting with the embassy on Schengen visa issues through the Visametric organization.

“Visametric’s representative office in Uzbekistan accepts documents for issuing visas to Germany and Sweden. The problem affects both countries. But the number of people who need to go to Germany is much more than those who go to Sweden, so the citizens of Uzbekistan who are in Germany and who want to come to Germany from Uzbekistan are actively trying to find a solution to the problem. Our compatriots began to face the problem seriously from the middle of 2021.

When entering the Visametric website, the applicant is not given specific information about the available date. When we try to occupy the empty dates that have appeared, the system freezes without movement,” one of the applicants said in an interview with us.

Uzbeks in Germany say that at first the German Embassy in Tashkent said that if it is not possible to get an appointment through Visametric, it is possible to contact the embassy directly.

“But now it is not possible to apply to the embassy and reserve a seat. Previously, there was a Visametric office in the cities of Andijan and Bukhara, but now they are closed for some reason. When these branches were working, there was no problem with getting a queue, it was possible for the next 2-3 weeks,” another applicant said.

As it is not possible to make a reservation through the Embassy and the Visametric websiteб people have to queue through travel agencies.

“Travel agencies will book an appointment for you to go to the embassy for an interview, which is about $200 per person. Booking through Visametric was free. We are forced to use the services of travel agencies because of the complexity and sometimes the impossibility of using the free service”.

Last month, a group of Uzbeks wrote a letter to the German ambassador, Thilo Klinner, asking him to solve the problem, but it is said that he has not yet replied.

“The embassy is aware of the problem”

According to the official website of the German embassy in Tashkent, inquiries about the status of visa applications are not answered due to a shortage of labor resources. At the same time, the embassy is aware of the problem.

The official notice mentions that Visametric can only submit visa documents, but it does not review applications, make decisions, or print visa labels.