ADWorld accused of defrauding clients over foreign work and visa services

A growing number of people claim they have been scammed by the company ADWorld, which allegedly took millions of UZS from clients under the promise of helping them obtain visas and job placements in Europe. However, the firm reportedly failed to deliver any of the promised services, and customers are now struggling to get their money back.

Photo: Kun.uz

One of the complainants who contacted Kun.uz stated that ADWorld collected payments ranging from nearly UZS 6 million to UZS 26 million per person but failed to fulfill contractual obligations. Refunds have not been issued, and clients say they have exhausted all avenues without success.

The company had heavily advertised its services on social media, particularly through popular bloggers. According to widely circulated videos, ADWorld marketed itself as a reliable facilitator for obtaining European work visas, building trust among its followers and attracting large numbers of clients.

“We’ve been struggling for five months. They didn’t return our money, nor did they help us get visas to Europe. We’ve had enough – we’re clearing out everything from their office,” one of the victims says in a video appeal.

Following backlash online, a promotional video of ADWorld posted by a well-known blogger was deleted from the company’s Instagram page. Kun.uz contacted one of the victims, who claimed that more than 100 people have been defrauded.

“This company promised us visas, plane tickets, and job placements. Their staff said things like ‘100% guarantee’ and ‘money refunded if no visa.’ Several bloggers vouched for them as trustworthy. But months have passed – there are no visas, no services, and no refunds.”

The individual explained that on June 27, 2025, a group of affected clients went to ADWorld’s office in Tashkent and called the police hotline (102). A company representative named Fayzulloh gave them a written promise stating that all refunds would be processed in July. “But they lied again in July and postponed it to July 31. Now they’re saying ‘just wait’ again,” the complainant added.

“Some of us filed reports with law enforcement in Jizzakh, others called 102, but there’s been no outcome so far. The total damage we know of is over UZS 60–70 million, but there may be many more victims,” the Jizzakh resident told Kun.uz.

After Kun.uz published a video about ADWorld on Instagram, the company’s director, Dilmurod Yusupov, contacted the outlet and requested the video be taken down, claiming the situation had been misrepresented. He said efforts were underway to reimburse affected clients but declined to provide specific figures on the number of victims or the total damages.

On June 18, the Committee for the Development of Competition and Protection of Consumer Rights warned the public about consulting firms offering “easy” access to jobs and education abroad. The committee noted that many of these companies, including ADWorld, were not providing consulting services but instead unlawfully operating as foreign job placement agencies, for which legal measures have already been taken.