The review found that 77.3% of the contracts either did not specify a deadline for refunding payments after termination or set a deadline that did not correspond to the initial payment period. In 63.6% of the agreements, no warranty period was stipulated for apartments after acceptance.
The committee received more than 1,700 complaints in the first nine months of 2026 concerning construction quality and delays in handing over properties. Following the review of these complaints, consumers received adjustments totaling approximately UZS 14.5 billion.
The analysis covered contracts for shared-equity housing construction signed by 132 developers in 12 regions of the country.
According to the committee, 59.1% of the contracts contained terms drawn up exclusively in the developer’s interests. In 54.5%, developers were not required to remedy defects discovered during the warranty period, while 50.8% did not provide for penalties for delays in completing construction.
Other shortcomings included the absence of specific completion deadlines in 33.3% of the contracts. The committee also identified additional provisions affecting consumer rights in 49.2% of the agreements.
The committee highlighted several particularly problematic practices, including withholding 4–15% of payments when buyers terminate contracts, making refunds conditional on the apartment being resold, allowing developers to unilaterally increase property prices, and imposing excessive penalty charges on buyers.
Following the review, the committee submitted proposals to the relevant authorities to address the identified shortcomings.
It advised citizens to carefully examine contracts before purchasing property and seek legal advice where necessary. Buyers who encounter provisions that violate the law or restrict their rights are encouraged to contact the relevant government authorities or take their cases to court.
