Business Ombudsman helps restore gas supply to Namangan textile enterprise following production halt
A leading textile manufacturer in Namangan has successfully restored its production process after severe gas supply disruptions threatened its operations and international standing. The intervention was spearheaded by the office of the Authorized Person under the President for the Protection of the Rights and Legitimate Interests of Business Entities, commonly known as the Business Ombudsman.
The issue came to light on March 25 during an open dialogue with business representatives in the Namangan region. The management of G.B.T., one of the region's prominent textile firms, reported that its manufacturing activities had come to a complete standstill due to inconsistent natural gas delivery and insufficient pressure. The shutdown placed over 1,200 jobs at risk and jeopardized the fulfillment of three major export contracts valued at more than $2 million.
The appeal was taken under the personal supervision of Business Ombudsman Abdumannop Buriev. Following a swift investigation by the ombudsman’s staff and coordinated efforts with relevant energy authorities, the technical obstacles were resolved on-site. The enterprise has since been reconnected to the medium-pressure gas network, allowing the manufacturing lines to return to full capacity.
This incident is part of a broader pattern of industrial gas supply challenges in Uzbekistan. Earlier this year, in January, representatives from Cherry-Pick Production raised similar concerns regarding their inability to launch a food packaging facility. Despite having the building and equipment ready since September 2025, that company faced significant delays due to a lack of gas connectivity. In that instance, Vice Prime Minister Jamshid Khodjaev intervened, directing the Ministry of Energy and the Tashkent regional administration to finalize the connection.
The Business Ombudsman’s office emphasized that maintaining stable energy infrastructure is critical for the country’s export potential and the protection of workers' livelihoods. The authorities have pledged to continue monitoring such disruptions to ensure that manufacturing hurdles are addressed before they result in significant economic losses.
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