Tax Committee explains why cashback payouts are being delayed

The issue was addressed on June 8 during an online dialogue on tax administration in blogging activities. Responding to questions about why cashback was not being credited for scanned fiscal receipts, Alisher Otajonov, a senior state tax inspector at the Tax Committee's Department of Economic Analysis and Shadow Economy Monitoring, advised affected taxpayers to call the short number 1198. Tax specialists would then check the receipt's status and identify the reason for the delay.

Kamola Ahmedjanova, also a senior state tax inspector at the same department, elaborated on the specific scenarios that trigger delays. "One reason cashback may not be paid out is that the business where you made your purchase has not yet submitted its tax return. Another possibility is that the business has an outstanding debt to the tax authorities. These are the situations where transfers to citizens can be held up," she said.

The program has been growing steadily. In 2025, a total of UZS 1.5 trillion in tax cashback was paid out to Uzbek consumers – a 43.9% increase year-on-year – while the number of fiscal receipts issued rose by 56.7%. The average receipt value, however, dropped below UZS 100,000.

In the first four months of this year alone, more than 8 million consumers received UZS 571.3 billion in cashback across 848.4 million fiscal receipts. Tashkent led all regions with UZS 176.1 billion in payouts, followed by Fergana region at UZS 80.8 billion and Tashkent region at UZS 63.9 billion.

The program's growth has also attracted criminal exploitation. Authorities have recorded a spike in cashback-related theft schemes. In Andijan region, fraudsters issued fake electronic invoices for goods allegedly supplied in March and April, with a total declared value of UZS 1.1 trillion; the amount actually stolen exceeded UZS 35 billion. A similar scheme was uncovered in Fergana region, where UZS 3.2 billion was misappropriated.